Call Center Customer Service Rep 98 views

Job Opening: Call Center Customer Service Rep

Location: Monterey Park, CA

Schedule: Monday-Friday, 9:30AM-6:00PM
Training for the first few weeks will be: 7:30AM-4:00PM

Duties:
1. Listen to and help resolve customer complaints.
2. Schedule plumbing appointments for techs.
3. Use phone, email and database when appropriate to resolve customer issues.

Requirements:
1. 2+ Years phone customer service experience or similar.
2. Great phone skills.
3. Deep sense of customer service, organized, and empathetic.
4. Able to pass a drug and background check.

Compensation: $19-$20 per hour, excellent benefits, great culture